Reference

Privacy Policy: What We Collect and Why

Your mobile number, your wallet reference and your device details all sit under one Privacy Policy, and this page lays out exactly what we hold when you open royalbd on your phone.

Phone-first account detailsWallet numbers kept privateCookie choices you controlPlain wording, no hidden clauses
royalbd Privacy Policy: What We Collect and Why
PRIVACY HELP DESK

Reaching Us About Your Data

A privacy question should not feel like a complaint you have to fight through. Everything starts inside your own account, where we can see the profile the question is about. Tap the help icon on the phone, choose Privacy Request, and the message reaches the team that handles account records; you do not need to explain your whole history again. On desktop the same option sits in the account menu, so a switch between phone and browser does not reset anything. Have your registered mobile number ready — that is how we confirm the request belongs to you before we read anything back.

In-Account Help Chat Open your account on the phone, tap the help icon and pick Privacy Request. That puts your message in front of the team that actually handles account data, not a general queue.
Contact Form If the chat is not convenient, the form on this site works the same way. Give your registered mobile number and the exact detail you want corrected, and we can look it up.
Wallet Change Checks Changing a bKash, Nagad or Rocket number on file needs a short check first. Send the request from inside the account, and we match it against your last wallet transaction.
DATA HANDLING STEPS

How We Store and Protect It

Storing data is easy; keeping it tidy is the work. Your session runs over an encrypted connection, wallet references are held apart from ordinary profile fields, and a new device has to clear a one-time code before it sees the account. We also keep the record small on purpose: what the payment rails need to reconcile a transfer, what the providers need to run a table or a slot title such as Gates of Olympus, and what answers a dispute later. Everything else stays out. Requests to correct, export or delete something are logged with the date we handled them.

Cookie Control

We set the cookies that keep you signed in and remember your language choice. Anything beyond that sits behind a toggle you can switch off in your browser or account settings.

Device Gate

Your password and mobile number are the two keys. We ask for a one-time code on an unfamiliar phone, so a borrowed device does not quietly become a second login.

Retention Window

Wallet transaction references stay on file while the account is open, because payouts and disputes need them. Close the account and most of that record goes; only what local record-keeping rules require remains.

Change Requests

Ask once and we log it. You can request a copy of your profile data or correction of a wrong entry, and we tell you what was done with the request afterwards.

Questions About Your Data Rights

Before you write to us, run your eye down the answers below — most privacy questions land on one of them. They cover what we actually hold, why the wallet reference matters, and what happens to a request once it reaches the team. If your situation is not here, the help icon inside your account is still the fastest route.

A mobile number, a password and your device and browser type. Once you move money we also keep the wallet reference from your bKash, Nagad or Rocket transfer.

Yes, but only as the payout destination tied to your account. It sits behind your login and is not shown on any public page or handed to other account holders.

Send a Privacy Request from the help icon inside your account. We confirm the mobile number on file, then hand over the profile and transaction summary we hold.

You can close the account from the help menu. Profile and cookie data go; wallet references tied to past deposits stay while local record-keeping rules require them.

Only to the processors that run the service — payment channels, and the studios behind games you open, such as Pragmatic Play titles. We do not sell profile lists.

It can, when payment rules or platform features shift. We post the current version on this page and note the date, so you always read the wording that applies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.